Great Lakes State Agency (“GLSA”) respects the privacy of its customers and is committed to protecting the personal information that we collect, use, and disclose. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information.

Collection of Personal Information

GLSA may collect personal information from customers in various ways, including, but not limited to, when customers:

  • Apply for insurance coverage
  • Make a claim
  • Provide information on our website or through other electronic means
  • Communicate with us by phone, email, or in person

The types of personal information that GLSA may collect include, but are not limited to, name, address, phone number, email address, date of birth, and insurance history.

Use of Personal Information

GLSA may use personal information for the following purposes:

  • To provide insurance coverage and process claims
  • To communicate with customers about their policies and claims
  • To comply with legal and regulatory requirements
  • To improve the services we provide

Disclosure of Personal Information

GLSA may disclose personal information to third parties for the following purposes:

  • To insurance companies and other third-party service providers to process claims and provide insurance coverage
  • To regulatory bodies as required by law
  • To third parties as required by law or in response to a subpoena or court order

Security of Personal Information

GLSA takes reasonable steps to protect personal information from unauthorized access, use, or disclosure.

Changes to this Privacy Policy

GLSA reserves the right to change this Privacy Policy at any time. If we make any changes, we will update the Privacy Policy on our website.

Contact Us

If you have any questions or concerns about GLSA’s privacy practices, please contact us at